We typically respond to quote requests within 1–2 business days. If you do not see a reply, please check your junk or spam folder as our response can sometimes land there. :contentReference[oaicite:1]{index=1}

Our average lead time is about 4–6 weeks from the time a deposit is received, though this can vary depending on the size of the project, material availability, and current production schedule. :contentReference[oaicite:2]{index=2}

The more detail you provide, the better. Helpful information includes the type of piece, approximate dimensions, preferred style, wood species or colour direction, your location, ideal timeline, and any inspiration photos you may have.

Yes. Many clients come to us with a rough idea rather than a fully developed plan. We can help guide the design direction, proportions, materials, and finish options to create a piece that suits your space.

Pricing varies depending on the size, materials, design complexity, base style, and finish. As a general starting point, many custom dining tables fall in the range of about $4,000 to $10,000 CAD. :contentReference[oaicite:3]{index=3}

Every project is custom. Factors like wood species, slab selection, size, thickness, metalwork, epoxy use, base design, commercial requirements, and delivery logistics all affect the final price.

No. While we do build statement dining and conference tables, we also work on coffee tables, desks, consoles, and other custom furniture pieces depending on the project and scope.

Yes. We welcome customers who want to discuss a project, review wood options, and look at finishes in person. Your shop is located at 1270 Crestlawn Drive in Mississauga, Ontario. :contentReference[oaicite:4]{index=4}

Yes, that is recommended for custom furniture projects. Booking ahead helps ensure there is time to properly go over dimensions, materials, finishes, and design details with you. :contentReference[oaicite:5]{index=5}

Current shop hours are Monday to Friday from 8am to 4pm. :contentReference[oaicite:6]{index=6}

Yes. Jeff Mack Designs is based in Mississauga, but works with clients across the GTA, throughout Canada, and in the United States. :contentReference[oaicite:7]{index=7}

Yes. Your current site states that furniture items are available to ship within Canada and the United States. :contentReference[oaicite:8]{index=8}

Local pickup or local delivery can usually be discussed depending on the project. For larger custom builds, it is best to confirm logistics during the quote process so the final plan matches the size and destination of the piece.

Do not use heavy cleaners or oil-based cleaners. A soft cloth with warm water and a light dish soap is generally recommended for regular cleaning. :contentReference[oaicite:9]{index=9}

Your current FAQ recommends Rubio Monocoat Universal Maintenance Oil as an option for refreshing and protecting a table over time if it gets a lot of wear. :contentReference[oaicite:10]{index=10}

Not usually. Most custom furniture is easy to live with day to day. Good habits like wiping up spills, avoiding harsh chemical cleaners, and following finish-specific maintenance recommendations will help keep the piece looking its best for years.